PC Support

Did you know that the most of PC issues can be resolved remotely? Nutmeg Technologies remote PC support solutions ensure that your users continually have improved performance allowing them to always remain productive.  With our telephone and remote PC support services you can rest assured that our team of technicians can solve issues faster and get users back to work quickly with little downtime. Most common computer problems can be diagnosed over the phone and fixed immediately.

Help Desk Support Services
  • U.S.-based operations center 
  • End-user desktop remote access
  • Ticketing & escalation procedures
  • Client console 
  • First & second level user support
  • Logging & tracking  
Onsite Support Services
  • On-site project support
  • On-site help desk services
  • Temporary vacation fill-in
  • On-site end-user desktop support
  • Day-to-day management support
  • Regular network support schedule
Tech Support Services
  • Customized software application 
  • Latest browser updates
  • Upgrade and patch management
  • Seasoned technical experts
  • Microsoft office support
  • System optimization and management